FAQ

Our salmon, trout, mackerel, sardines, and tuna do not - room temperature works great. In the unlikely circumstance you don’t finish the whole tin, we recommend storing it covered in the refrigerator and consuming within 3 days.

Our anchovies are semi-preserved. While they have a shelf life of one year at room temperature, we highly encourage you to refrigerate your anchovies to preserve their peak quality.

Our salmon and trout have a four-year shelf life. Our tuna, mackerel and sardines have a six year shelf life. Our anchovies have a one-year shelf life and should be refrigerated to maximize quality during this period. Expiration dates are printed on the tins (please feel free to email hello@eatfishwife.com if you are unable to interpret the writing on the tins).

At this time, only our Slow Smoked Mackerel with Chili Flakes are Kosher. No other products are Kosher-certified. We hope to introduce more Kosher-certified products in the future, so please keep an eye out.

All current tinned fish products other than Smoked Salmon with Sweet + Spicy Zhong are gluten free.

At this time, we do not have a gluten-free certification.

We recommend consulting with your doctor before consuming our products if you are pregnant, breastfeeding, or looking to conceive.

This is a quality-assurance, traceability measure from our cannery in Northern Spain that indicates which woman handpacked your tin!

Our tinned fish products are manufactured in facilities that also process other allergens, including but not limited to shellfish, sesame, wheat, and soy. Each facility takes stringent measures to prevent cross-contamination. Customers with severe allergies to any of the listed allergens are advised to exercise caution and consult with a healthcare professional.

Caviar should be kept refrigerated between 32°F and 38°F. Store it in a bowl of ice in the coldest part of your fridge, usually at the back. Refresh the ice daily to maintain optimal temperature.

Unopened caviar will stay fresh until the expiration date printed on the container. However, once opened, it should be consumed within one day (24 hours) for the best quality and taste.

For the purest experience, enjoy caviar on our mother-of-pearl or another non-metallic spoon, as metal (including silver) can impart a metallic taste. Traditional serving suggestions include placing it on a potato chip or blini with a dab of crème fraîche and chopped chives. We also highly suggest trying it on its own to get the full flavor experience.

Unless otherwise stated in our email communications to you and on the individual product pages, your order will ship within 3 business days of its placement.

We are unable to accept returns.

If you have any issues with your order, please send us an email at hello@eatfishwife.com and we will work with you to make it right.

Our packing slips do not include billing information, so you’re all set!

Changes or cancellations for caviar orders must be placed at least 72 hours in advance of the receipt date.

We strive to ensure you receive your order in perfect condition. If you're unsatisfied with your purchase, please follow the guidelines below to request a refund or replacement.

1. Save the tins. Do not dispose of the product.
2. Take clear photos of the product and any visible issues (e.g. packaging, contents, expiration date), if possible
3. Reach out to us at hello@eatfishwife.com with a brief description of the issue and your photos.

We are unable to provide refunds for quality issues without photo documentation. We are also unable to provide refunds or credits after 30 days from the date of arrival.

If you're unsatisfied with your caviar, please contact us within 24 hours of receiving your package at hello@eatfishwife.com. In order for a replacement or refund to be issued, the following steps apply:

• Do not consume product.
• Do not dispose of product
• Send image(s) to hello@eatfishwife.com , include image of lot number located on the bottom of the jar.

If returns are approved, all perishable products must be shipped properly packed on FROZEN gel ice in an insulated shipping box and returned FedEx® Priority Overnight. We will contact you once your returned items are received.

Due to the perishable nature of our products, we cannot accept returns or provide refunds or credits after 30 days from the date of arrival.

White sturgeon caviar distinguishes itself through its uniquely soft and fatty texture, setting it apart from other caviar varieties. The higher fat content not only enhances the taste but also provides a smoother, more melt-in-your-mouth experience, making it a highly sought-after delicacy among caviar connoisseurs.

Fresh caviar should have a clean, briny, and slightly oceanic smell. If it has a sour, rancid, or unpleasant odor, it may be spoiled. If it tastes overly sour, metallic, or off, it’s a clear indicator that the caviar is no longer fresh. If the caviar has been opened and left unrefrigerated for too long or the packaging is damaged or swollen, it’s best to discard it. A vacuum-sealed container should stay intact and not show signs of leakage or bulging. 

Please email hello@eatfishwife.com and we'll work with you to find a solution!